Privacy policy

Carafax Limited is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.


The information we collect and how we use it
When you register to shop with us we need to know your name, postal address, billing address, delivery address, e-mail address, and telephone number.

We gather this information to allow us to process your registration and process any orders you may make. The relevant information is then used by us, our agents and sub-contractors to enable us to fulfil your orders and to communicate with you on any matter relating to the conduct of your account and the provision of the service in general.

We will not pass your information on to any third parties who are not involved in the fulfilling of your order.

We use tracking technology to collect visitor behaviour data. The information and statistics are used for the purposes of monitoring website usage in order to help us develop the website and our services. These statistics will not include information that can be used to identify any individual.

We may also wish to provide you with information about our products or promotional offers. If you would rather not receive this information, please send an e-mail message to requesting to be taken off our mailing list.


Our use of cookies and other information gathering technologies
Cookies may be used to collect and save data, but the data remains anonymous. If you wish, you can configure your web browser not to accept them. We also use tracking technology to collect visitor behaviour data for site optimisation purposes. Again, the information collected does not identify users.


How we protect your information
The internet is not a secure medium. However we have put in place various security procedures as set out in this policy. The site encrypts data using SSL technology. We also keep your information confidential. The internal procedures of Carafax Ltd cover the storage, access and disclosure of your information.


Social Media
Should you click on a link to a social media site, please be aware that some information will then be collected by that site. Please see their site for details.


Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.


Updating your details
If any of the information that you have provided to Carafax Limited changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to or by sending a letter to Carafax Ltd at the address shown on this website.


Your consent
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.


How to contact Carafax Limited
We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to